Our Warranty
Our Warranty
At BSCOBBER, we are dedicated to delivering top-quality Ultralight Electric Gear designed for outdoor enthusiasts. We stand behind the excellence of every product we make, offering a one-year warranty on all items (excluding accessories).
This warranty is valid solely for the original purchaser and covers defects resulting from manufacturing errors during the warranty period. To ensure smooth processing of your claim, please keep your proof of purchase, as it serves to confirm both eligibility and purchase date. Note that products purchased from unauthorized sellers are not covered under this warranty.
How to File a Warranty Claim
Thank you for choosing BSCOBBER. Our mission is to make your outdoor experiences more enjoyable and hassle-free. If you need to make a warranty claim or have questions about our products, our support team is here to assist you.
To file a claim:
- Email our customer service team at after-sales@bscobber.com.
- Provide a detailed explanation of the issue and include clear photos of the product.
- Our team will review your request and respond as quickly as possible. Claims are processed in the order they are received.
We are committed to resolving your concerns and ensuring you have the best experience with BSCOBBER gear!