RETURN & REFUND

After-Sales Policy

Thank you for choosing our products! We are committed to providing you with the best service. Please find our after-sales policy below:

  1. Customer Support
    If you encounter any issues, please feel free to contact our customer support team at after-sales@bscobber.com. We will respond to your inquiry as soon as possible.

  2. Refund Policy

    • Refunds will be processed within 7 days after we receive the returned product.
    • Refunds will be issued back to the original payment method used during the purchase.
  3. Return Policy

    • We accept returns within [insert number] days of receiving the product. Please ensure the product is returned in its original condition and packaging.
    • Return fee

      If the return is caused by quality problems, we will bear the shipping cost, but the customer will bear the shipping cost for the undesired return.

      Return exclusions

      We do not accept items that were not purchased directly from www.bscobber.com.

      To return your item please follow the return policy of the retailer or website used to make the original purchase.

      For items purchased from other authorized retailers, please get in touch with them for returns, exchanges, or warranty.

Warranty

We provide a one-year warranty for all our products. If you experience any defects or issues within this period, please contact us for assistance.

We strive to make your experience smooth and satisfactory. If you have any questions, don't hesitate to reach out to us!